Terms of service

Last updated: October 16, 2026

By accessing or using the CheekyPlush website, products and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

  1. General conditions
    We reserve the right to refuse service to anyone for any reason at any time. You agree to comply with all applicable laws when using our website and placing orders.

  2. Products and services
    We make every effort to display our products, colours and sizes accurately, but we cannot guarantee that all information on the website is complete or error-free. We may change or discontinue products and prices at any time without notice.

  3. Orders
    You must be at least 18 years old, or have permission from a parent or guardian, to place an order. You agree to provide accurate and complete purchase and account information and confirm that you are authorized to use the payment method provided. We may cancel or limit any order we suspect to be fraudulent or placed in error.

  4. Pricing and currency
    Prices are subject to change without notice. Prices shown in currencies other than our base currency are converted for convenience. The final amount charged may vary due to exchange rates, banking fees or payment provider conversion rates.

  5. Discounts and add-ons
    Bundle discounts are applied automatically at checkout according to the quantity purchased. Optional add-ons, such as the 30-Day Warranty, Shipping Guarantee and Mystery Gift, are shown with their price before purchase and can be removed before checkout.

  6. Shipping
    Delivery times are estimates and are not guaranteed. Please see our Shipping Policy for details.

  7. Returns and refunds
    Returns and refunds are handled according to our Refund Policy.

  8. Limitation of liability
    To the fullest extent permitted by law, CheekyPlush shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the relevant order. Nothing in these terms limits any rights you have under applicable consumer protection law.

  9. Prohibited uses
    You may not use our website for any unlawful purpose, to transmit malware or harmful code, or to engage in fraudulent activity.

  10. Changes to these terms
    We may update these Terms of Service at any time. Changes become effective as soon as they are posted on this page.

  11. Contact
    Questions about these terms can be sent to wisolbusiness1@gmail.com or through our Contact page.